could I please reback my mony?

I probably shouldn't make fun of it, but this is too good.

At work I receive emails from people all around the world regarding their travel insurance's claims.
Last week I was processing a claim from a student in Turkey that had dental surgery. When I finished reading I couldn't stop grinning. There are a lot of errors in it, sure, but at the same time I couldn't stop thinking "ohhhh... that's sweet. even though he's murdering the English language". I'm sure the Latin American agents/clients that get emails from me in spanish feel the same way. :)

Dear Sir,

I study in Sabanci niversity-Turky as Exchange student.


At December i got ill and went to clinic and i do some tratment, and the
doctor see that it isn't enough so he send me to another doctor in a
hosbital to make a surgery and i made it, i baied all the mony of tratment
and surgery from my owen mony.


Sir i sent to you many mails and you told my from one month that the agent
will handle my problem and send my mony back but till now i didn't got any
mony in my accont, now i have been more than 2 monthes waiting the mony but
no way.


From 2 monthes i sent you all orginal of the bills and medical report to you
to reback my mony as the insurance policy says.

The insurance policy say that i can reback my mony at maximum 2 weeks after
sending my bills, report, and claim form. But i didn't got any thing till
now. way they didn't take any action till now.
Please reply me as fast as possible. i am wating for your replay.
Thanks for you.

Best regards.
Mohamed.

Maybe I should add that the poor guy only got about 10% of the total amount he spent. But it wasn't our fault! There's a limit for dental treatment, and it's specified on the policy conditions :)